Shipping Policy

At Elegant Miss, we are committed to ensuring that your jewellery reaches you quickly, securely, and in excellent condition. Every order is packed with care using safe and protective packaging to maintain the quality of the product during transit. This Shipping Policy explains how we handle the dispatch and delivery of your orders.

Once your order is confirmed and payment has been successfully processed, our team begins preparing your items for dispatch. Orders are usually shipped within two to four business days. During festive seasons, sales, or unforeseen circumstances, there may be a slight delay, but we always strive to dispatch your order as quickly as possible. You will receive a notification once your order has been shipped, along with tracking details so that you can follow the journey of your package until it reaches your doorstep.

We partner with trusted courier and logistics services to ensure reliable delivery across India. The estimated delivery time after dispatch is generally between five to ten business days, depending on your location. Deliveries to metropolitan cities may reach earlier, while remote areas may take slightly longer. Please note that delivery times are only estimates and may be affected by factors beyond our control such as weather conditions, strikes, or courier service disruptions.

Shipping charges, if applicable, will be displayed at checkout before you confirm your order. In some cases, Elegant Miss may offer free shipping promotions, which will be clearly mentioned on the website. Any additional taxes, duties, or charges levied by local authorities are the responsibility of the customer.

It is important that you provide accurate and complete delivery details at the time of placing your order. Elegant Miss will not be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses, unavailability of the customer at the delivery location, or issues arising from the courier company after dispatch. In cases where a package is returned to us due to such reasons, re-shipment can be arranged, but the additional shipping cost will need to be borne by the customer.

We currently ship only within India. International shipping is not yet available, but we are working to expand our services to more locations in the future.

In the unlikely event that your package is lost, damaged in transit, or tampered with upon delivery, you must report the issue to our customer support team within forty-eight hours, along with photographs and order details. Each case will be reviewed, and if found valid, we will assist you with either a replacement or refund as per our Return and Refund Policy.

Elegant Miss reserves the right to update or modify this Shipping Policy at any time. Any changes made will be effective immediately upon being published on our website.

By placing an order with Elegant Miss, you agree to the terms outlined in this Shipping Policy.